Payment & Delivery 2018-04-21T01:03:15+00:00

Payment and delivery

Payment Information

The simplest method of payment is via Credit or Debit card.

Due to the variable nature of lamb products and as we sell products by weight, all card payments are handled by Square.

This allows us to process any amendments or variations to your order, for example variations in the weight of products orders.

Card payments take place in a secure environment on Square’s servers and we do not see or record your card details. As part of the payment processing, Square will receive and store your contact and billing information.

Individual Orders

  • Payment for your estimated order total is taken in full at the time of ordering
  • We will email you with an order confirmation and notify you of any changes to your order
  • If the order total varies due to weight, items out of stock or your request for any changes or additional items we will refund or charge the difference to your card the day before delivery.

Offline Payment

We also accept payment via bank transfer. If you select this option at checkout we will contact you by phone to arrange payment prior to dispatch. Please make sure the phone number on your account is correct. If we are unable to reach you it may result in your order being delayed.

Delivery

Delivery Prices

Standard Delivery is available nationwide mainland GB excl. Highlands & Islands) and costs £5 for orders above £50 and £10 for orders below £50.

You can also choose to collect from us free of charge (Monday – Friday)

Delivery Dates

All orders received by Tuesday afternoon will be processed on Wednesday and delivered on the Thursday or Friday.

You will receive a despatch confirmation email and deliveries are normally made between 8am – 6pm. You can specify in order instructions if you want the box to be left in an alternative place if you are not home.

Packaging

All our meat is freshly slaughtered and butchered at our Shropshire premises and is suitable for freezing. All meat is either vacuum or tray packed (to prevent piercing where on-the-bone) to ensure quality and food safety.

It will be delivered in an wool-insulated cool box with frozen gel ice packs. The meat will stay safe and cool for 48 hours. Upon receipt please put it in your fridge for immediate consumption or your freezer for later consumption. If you are not going to be home at the time of delivery please let us know of an alternative place to deliver the box.